"During a trip from Northern Virginia to Emerald Isle on 7/18/2021, we encountered elevated engine temps and occasional hot air blowing from our A/C. We arrived at our destination, but needed the vehicle checked. I called Ingram on Monday, 7/19, and took it to them immediately after speaking with Phil. Phil called on 7/20 and provided a detailed list of everything Ingram performed to determine there were no problems with my cooling system or A/C. Phil attributed my issues to the high outside temps and humidity, plus towing a travel trailer in those conditions. Ingram provided me with peace of mind that was much needed. Thank you Phil, Laura, and Ingram Auto Care."